Privacy Policy
Effective Date: August 13, 2026
Precision Auto Glass ("Precision Auto Glass," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use our website, https://precisionautoglass.com (the "Website"), or submit a request for service through the Website.
By using the Website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
When you voluntarily submit our quote or contact form, we may collect the following information:
- Full name
- Phone number
- Email address
- City or service location
- Type of windshield or glass damage
- Insurance provider, if voluntarily provided
- Details, questions, or other information included in your message
We collect this information because it is necessary to respond to requests for quotes, answer questions, determine potential service needs, and communicate with customers.
We do not ask you to provide sensitive information such as Social Security numbers, driver's license numbers, passwords, payment card numbers, or medical information through the Website. Please do not submit such information through the Website.
2. How We Use Information
We may use information you submit to:
- Respond to quote and service requests;
- Contact you by telephone, text message, or email regarding your request;
- Determine the appropriate windshield repair service;
- Discuss your vehicle damage and potential repair options;
- Discuss insurance coverage or billing questions when applicable;
- Provide, schedule, and manage services;
- Maintain business and customer records;
- Protect the Website and business against spam, fraud, abuse, or security threats; and
- Comply with applicable legal obligations.
We do not use information submitted through the Website for purposes unrelated to the operation of our business unless permitted or required by law or with your consent.
3. How We Share Information
We may share information when reasonably necessary to operate our business and respond to your request.
For example, information submitted through the Website may be processed by third-party technology providers that help us host or operate the Website and process form submissions.
Our Website uses Netlify Forms to process submissions made through the quote request form. Information submitted through that form may be stored and processed through Netlify's services. Netlify provides tools for businesses to access, export, and delete form submissions.
We may also disclose information:
- To service providers that assist us in operating our business or Website;
- When necessary to respond to your request or provide requested services;
- When required by law, legal process, court order, or governmental authority;
- When reasonably necessary to protect the rights, property, or safety of Precision Auto Glass, our customers, or others; or
- In connection with a business transfer, merger, sale, or similar transaction, where permitted by law.
We do not sell personal information submitted through the Website for monetary consideration.
4. Form Submissions
Our quote form is intended to allow customers to request information, pricing, or service.
Information submitted through the form is intended for business purposes and may be reviewed by Precision Auto Glass personnel or authorized individuals assisting the business.
Please do not submit information that is unnecessary to your service request.
In particular, do not submit:
- Social Security numbers;
- Driver's license numbers;
- Credit card or bank account numbers;
- Passwords;
- Medical information; or
- Other highly sensitive personal information.
5. Telephone, Text, and Email Communications
If you provide your phone number or email address, Precision Auto Glass may use that information to respond to your inquiry, provide a quote, discuss service, schedule service, or communicate regarding your request.
Submitting a phone number or email address does not necessarily mean that Precision Auto Glass will send marketing communications. Communications may be made when reasonably necessary to respond to or fulfill your request.
Standard message and data rates may apply to text messages depending on your mobile carrier.
6. Information Collected Automatically
The Website may automatically receive certain technical information when you visit it, such as information provided by your browser, device, or hosting infrastructure.
This information may include technical information such as IP address, browser type, operating system, referring pages, and general information about how the Website is accessed.
We may use such information for security, troubleshooting, website operation, and general technical purposes.
We do not intentionally use the Website to collect sensitive personal information without your knowledge.
7. Cookies and Similar Technologies
The Website may use technologies that are necessary for the Website, hosting platform, security, or other technical functions.
If additional analytics, advertising, tracking, or other technologies are added to the Website in the future, this Privacy Policy may be updated to describe those technologies and their purposes where required.
8. Data Retention
We retain personal information only for as long as reasonably necessary for legitimate business purposes, including responding to inquiries, providing services, maintaining appropriate business records, resolving disputes, preventing fraud, and complying with legal obligations.
When information is no longer reasonably necessary, we may delete or securely dispose of it.
Because form submissions are processed through Netlify, submissions may remain within the applicable Netlify account until they are deleted by authorized account users or otherwise removed according to the applicable service's operation and retention practices.
9. Data Security
We take reasonable measures intended to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through the Website.
10. Third-Party Services
The Website may rely on third-party service providers to host the Website, process form submissions, provide infrastructure, prevent spam, or otherwise support Website functionality.
These third parties may process information as necessary to provide their services.
The practices of third-party providers are governed by their own privacy policies and terms.
11. Children's Privacy
The Website is intended for a general audience and is not directed toward children under the age of 13.
We do not knowingly request or intentionally collect personal information from children under 13 through the Website.
If you believe that a child under 13 has submitted personal information through the Website, please contact us so that we can review the request and take appropriate action.
12. Your Privacy Choices
Depending on applicable law, you may have rights concerning personal information we maintain about you.
You may contact us to:
- Ask what information we may have associated with your inquiry;
- Request correction of inaccurate information;
- Request deletion of information where legally applicable; or
- Ask questions about our privacy practices.
We may need to verify your identity before completing certain requests.
Some information may need to be retained where required by law or where necessary for legitimate business purposes.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we may update the Effective Date shown at the top of this Privacy Policy. Your continued use of the Website after an updated Privacy Policy is posted means that you acknowledge the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or how Precision Auto Glass handles information, please contact:
Precision Auto Glass
Phone: (208) 991-2997
Email: precision208@gmail.com
Service Area: Boise, Meridian, Eagle, Kuna, and Eastern Nampa, Idaho